OUR PROCESS

Walk through

1) Walk Through

We start by walking through the home with the customer and finding out what areas the customer wants cleaned as well as any furniture they want moved. We then explain the process to the customer so they know what to expect.

Wall Guards

2) Home Protection

Before we set up, we put plastic wall guards on the corners of walls and furniture to ensure that our hoses will not cause scrapes or scuffs.

Prespray

3) Pre-treatment

We then pre-treat traffic lanes and any spots or soiled areas. After the pre-treatment is applied we are ready to start steam cleaning.

Steam Cleaning

4) Steam Cleaning

Here the magic happens. Dirt is loosened by the pre-treatment and the high pressure steam dislodges and suspends it and then it is extracted by our truck mounted vacuum. Dirt is sucked back to our trucks recovery tank for later disposal.

Shoe Covers

5) Customer Satisfaction

Once cleaning is complete, a walk through with the customer ensures satisfaction is achieved. We furnish the customer with up to 5 pairs of shoe covers so that the carpet can be walked on while drying eliminating the hassle of staying off of it.

Spot Cleaner

6) Spot Cleaner Maintenance

Customers are also supplied with a bottle of carpet/upholstery spot cleaner. This product will allow customers to do spot cleaning on their own between professional steam cleanings.

CLEANING METHODS

We use a large truck-mounted steam cleaning unit. Truck mounted steam cleaning is the industry standard and the only method accepted by carpet manufacturers in order to keep the carpet's warrantee intact. Cleaning with a small portable machine or a dry chemical process will void a carpet's warrantee. We only use soft water when steam cleaning. This is very important because the local hard water will

cause your carpets to feel crunchy after they dry rather then soft and fluffy. The Calcium and Lime in the water will also beak down the carpet. We use the latest technology to ensure that we are on the cutting edge with our cleaning. This means the days of getting on your hands and knees to find that pet odor are over. We use digital moisture detectors as well as ultra violet light to illuminate affected areas.